Welcome to ASTRA GENERAL TRADING

What is ASTRA’s return policy?

Our 100% buyer protection program allows for easy returns only for products not as per description/photo on the website and products which you received in damaged/defective/broken" condition.All products must be returned in their original condition along with the bills and labels.

How to raise dispute for an order?

You can raise a dispute within 7 days of delivery, in either of by sending an email to astraonlineuae@gmail.com with images of broken/defective/damaged products within 7 days of delivery, please mention your order number in the email. We will contact you as soon as possible.

Product After 7 days Of Delivery Return Can not accepted.

When will I be refunded?

We will refund at the time of pickup by our courier partner.

Product After 7 days Of Delivery, Return Can not accepted.